Privacy Policy for DigitalFrontTech.com
1. Introduction
At DigitalFrontTech.com (“we,” “our,” “us”), we recognize the importance of your privacy and are steadfastly committed to protecting the personal data of our users. This Privacy Policy outlines how we collect, process, and store personal information when you access or interact with our website and services. We take seriously our responsibilities with respect to the confidentiality, integrity, and lawful handling of data, and we adhere to the highest standards of data protection, including full compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all data processing activities conducted through the use of our website located at digitalfronttech.com and any associated digital services or communications. For the purposes of applicable data protection laws, DigitalFrontTech.com acts as the Data Controller with respect to the personal data we process.
If you have any questions regarding this policy or your data, you may contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data, depending on your interaction with our platform:
a. Usage Data
Includes your browser type and version, IP address, browsing behavior, session information, referring URLs, timestamps, and pages visited. This data helps us understand how our services are accessed and utilized.
b. Account Data
When you create an account or engage with our services, we may collect identifiable information such as your name, physical address, email address, and telephone number.
c. Profile Data
Includes your interests, preferences, purchase history, and behavioral patterns on our platform, enabling us to personalize your experience.
d. Communication Data
Includes records of communications between you and our support channels, such as emails, contact form submissions, and chat transcripts.
e. Technical Data
Encompasses device specifications, operating system version, browser configuration, screen resolution, and system diagnostics data.
f. Transaction Data
Relevant to purchases and order fulfillment, including payment processing details (processed securely via third parties), billing addresses, and shipping information.
g. Preference Data
Includes your consent to receive marketing communications, newsletter subscriptions, and expressed interests related to our products and services.
4. Legal Bases for Processing
Our collection and processing of personal data are grounded in lawful bases including:
– Consent: Where you have explicitly consented to receive marketing communications or submit information via digital forms.
– Performance of Contract: When processing is necessary for the execution of a contract to which you are a party (e.g., account management, delivery of products or services).
– Legitimate Interests: For analytics, service improvement, fraud prevention, and internal administration, provided that such processing does not override your rights.
– Compliance with Legal Obligations: When we are legally bound to retain or disclose personal data.
5. Your Rights Under Data Protection Laws
Subject to the conditions set out in applicable law, you have the following rights regarding your personal data:
– Right to Access: Request confirmation and copy of data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, where legally permissible.
– Right to Restriction: Restrict processing of your data under specific circumstances.
– Right to Data Portability: Receive a copy of your data in a structured, commonly used format and transmit it to another controller.
– Right to Object: Object to data processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: At any time, where processing is based on your consent.
You can exercise your rights by contacting us at [email protected]. We will respond in accordance with applicable data protection laws.
6. Security Measures
We employ advanced administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Security measures include, but are not limited to:
– End-to-end encryption of sensitive data in storage and transit
– Role-based access controls and authentication protocols
– Scheduled data backups with secure offsite storage
– Regular employee training in data handling and privacy compliance
– Intrusion detection systems and threat monitoring tools
While no data transmission or storage can be guaranteed as 100% secure, we diligently mitigate risks using industry-standard best practices.
7. International Data Transfers
Where your personal data is transferred outside of the European Economic Area (EEA) or your local jurisdiction, we ensure adequate protection is in place through Standard Contractual Clauses approved by the European Commission or equivalent legal mechanisms. These transfers are handled in accordance with applicable international data protection standards.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations, enforce agreements, or resolve disputes. Retention periods vary by data category:
– Usage and Technical Data: up to 36 months for analytical purposes
– Account and Profile Data: retained during the active period of your account and up to 5 years afterward
– Transaction Data: retained for 7 years in line with financial and tax compliance obligations
– Communication Data: retained for 24 months following the last correspondence
– Preference Data: retained until consent is withdrawn or the data becomes outdated
Once the retention period expires, data is securely deleted or anonymized.
9. Cookie Policy
Our website utilizes cookies and similar technologies to enhance user experience and gather analytical insights. The types of cookies used include:
– Essential Cookies: Required for website functionality (e.g., session authentication, security).
– Functional Cookies: Enable site preferences and personalization features.
– Analytics Cookies: Aggregate user interaction data for statistical reporting and service improvement.
– Performance Cookies: Measure the efficiency and performance of our website infrastructure.
10. Cookie Management and User Consent
For GDPR and CCPA compliance, users are presented with clear and granular cookie consent options via a cookie banner on their first visit. You may modify your cookie preferences at any time through our Cookie Settings interface or by adjusting your browser’s settings to block or delete cookies.
Under CCPA, California residents also have the right to opt-out of the “sale” of personal data. Currently, DigitalFrontTech.com does not sell personal data to third parties as defined by CCPA.
11. Protection of Children Under 13
DigitalFrontTech.com does not knowingly collect or solicit data from individuals under the age of 13. If we become aware that we have inadvertently collected such data without verified parental consent, we will promptly delete it. Parents or guardians who believe their child has provided us with personal information may contact us at [email protected].
12. Policy Updates and Notification
We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or technological advancements. Any material changes will be communicated via prominent notices on our website and, where appropriate, through email notification to affected users.
13. Contact Information
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us at:
Email: [email protected]
Website: https://digitalfronttech.com
We are committed to upholding the highest privacy standards and ensuring your trust. Should you have a concern regarding our compliance, please contact us in confidence, and we will endeavor to respond and resolve your concerns promptly and fairly.