Privacy Policy
1. Introduction
At Digital Front Technologies (“we”, “us”, “our”), accessible via digitalfronttech.com, we are fully committed to protecting your privacy and handling your personal data transparently and in compliance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We recognize the importance of safeguarding your personal information and strive to ensure that your rights are fully respected and protected when you use our website and services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of digitalfronttech.com and explains how we collect, use, store, and share your personal data when you access or interact with our website. For the purposes of GDPR, Digital Front Technologies is the Data Controller responsible for determining the purposes and means of processing your personal data. This policy also governs our practices as a “business” under the CCPA.
3. Categories of Data Processed
We process various categories of personal data to provide and improve our services:
a. Usage Data:
We collect information automatically when you use our website, including IP address, browser type, operating system, pages visited, time spent on pages, session identifiers, and other diagnostic data.
b. Account Data:
Collected when you register for an account or provide information during checkout, this includes your name, postal address, email address, and telephone number.
c. Profile Data:
Includes user-generated content such as saved preferences, purchase history, browsing behavior on our platform, and other interactions relevant to your user profile.
d. Communication Data:
Includes records of your interactions with us, such as support requests, submitted inquiries via contact forms, and our subsequent correspondence.
e. Technical Data:
Includes device type, operating system details, browser settings, screen resolution, language preferences, time zone, and other configurations necessary for interoperability and performance.
f. Transaction Data:
Includes details related to purchases or financial transactions such as payment card data, billing/shipping address, and delivery confirmations. Payment processing is handled via secure third-party gateways.
g. Preference Data:
Includes your opt-in statuses, marketing preferences, subscriptions, and interests in certain categories of products or services.
4. Legal Bases for Processing
We only process your personal data when there is a legal basis to do so:
– Performance of a contract: To process orders and deliver requested services.
– Legitimate interests: To improve user experience, prevent fraud, ensure security, and conduct analytics and marketing (where legally permitted).
– Consent: For electronic marketing communications and placement of non-essential cookies, when required.
– Legal obligation: To comply with applicable law, tax requirements, or legal processes.
5. Your Rights
Subject to local laws under GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access: Obtain confirmation and a copy of your personal information.
– Right to Rectification: Request corrections to inaccurate or incomplete information.
– Right to Erasure: Request deletion of your information under certain conditions.
– Right to Restrict Processing: Limit how we process your data in specific circumstances.
– Right to Data Portability: Receive your data in a structured, commonly-used, machine-readable format and transmit it elsewhere.
– Right to Object: Opt out of specific types of processing, including direct marketing.
– Right to Opt-Out of Sale (CCPA): California residents may request that we do not sell their personal data. At this time, we do not sell or rent personal data to third parties.
– Non-Discrimination: We will not discriminate against you for exercising any of your data rights.
To exercise any of the above rights, contact us at [email protected]. We may require verification of your identity prior to fulfilling your request.
6. Security Measures
We implement industry-standard security practices to protect personal data against unauthorized access, disclosure, alteration, or destruction. These include but are not limited to:
– Data encryption (in transit and at rest)
– Strong access control measures and authentication protocols
– Regular backups and disaster recovery processes
– Network monitoring and penetration testing
– Staff privacy training and confidentiality obligations
7. International Transfers
Personal data we collect may be stored and processed outside your country of residence, including in countries that may not provide the same level of data protection as your jurisdiction. Where data is transferred outside the European Economic Area, we rely on Standard Contractual Clauses approved by the European Commission or ensure adequate protections under applicable privacy frameworks.
8. Data Retention
We retain personal data for no longer than is necessary for the purposes for which it was collected:
– Usage Data: up to 12 months
– Account and Profile Data: for the duration of your account, and up to 5 years after termination
– Communication Data: up to 3 years from the last contact
– Transaction Data: retained for at least 7 years for accounting and audit purposes
– Technical Data: up to 12 months
– Preference Data: until consent is withdrawn or up to 2 years after the last interaction
Upon expiration of the retention period, data is securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies and similar tracking technologies to improve your experience. Cookies may be stored on your browser or device when you visit digitalfronttech.com. We use the following categories:
– Essential Cookies: Enable core site functionality such as security, authentication, and accessibility. These are always active.
– Functional Cookies: Remember your preferences and facilitate personalized features.
– Analytics Cookies: Collect data on usage behavior to help us understand and improve site performance.
– Performance Cookies: Monitor how our services perform across different traffic sources and volumes.
10. Cookie Management and Compliance
Consent for cookies is requested where legally required. Visitors within the EU/EEA are shown a cookie banner when first visiting our website, with options to manage preferences. You can manage or withdraw cookie consent at any time using the “Cookie Settings” link at the footer of digitalfronttech.com or through your browser settings.
Under the CCPA, cookies may be considered personal information. Transfers of such data comply with state regulations, and users may exercise their opt-out rights through our Do Not Sell My Personal Information link (if applicable).
11. Children’s Privacy
We do not knowingly collect, solicit, or process personal data from individuals under the age of 13. If you are a parent or guardian and believe we have collected such data inadvertently, please contact us immediately at [email protected] so we may remove the data promptly.
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy from time to time in order to incorporate changes to our practices, technologies, regulatory updates, or service offerings. Any material changes will be communicated to users in a prominent manner on our site, such as banner notifications or direct emails when appropriate.
13. Contact Us
For questions, concerns, privacy inquiries, or to exercise your data protection rights, please reach out to:
Digital Front Technologies
Email: [email protected]
We are committed to responding promptly and in accordance with applicable data protection laws.
This Privacy Policy is provided in compliance with GDPR, CCPA, and other applicable privacy frameworks. Your trust is important to us, and we’re here to ensure your data is respected and protected across every interaction with digitalfronttech.com.